From which travel date is SERVICE-REISEN CH the contractual partner?
SERVICE-REISEN CH is your contractual partner for all trips with a travel date after 01 April 2022.
Which jurisdiction applies to the transferred contracts?
The place of jurisdiction remains unchanged Giessen, thus German law will also apply in the future.
Is the payment in CHF or Euro?
Invoices will continue to be issued in euros.
Is the payment made to an account in Switzerland or Germany?
It is possible to pay to an account in Germany or in Switzerland. You have the choice. You choose the account that suits you better or is more convenient for you.
Why was SERVICE-REISEN CH founded?
There are currently numerous financial policy challenges in Germany for which it is not yet foreseeable whether and what effects they will have on SERVICE-REISEN Giessen and the cooperation with you in the future. With SERVICE-REISEN CH we have opted for a reliable model.
How do you benefit from this as a customer?
As a non-EU customer, you benefit from the fact that it is ensured that you will not be at a price disadvantage after 2022, which is currently planned for travel to Germany or Croatia, for example. As an EU customer, you benefit from secure and attractive pricing.
Why was a location in Switzerland chosen?
SERVICE-REISEN thus ensures that the best offers can continue to be made for all customers in the future. This also explains why many larger tourism companies have taken this step in recent years.
What happens if I do not want to change the contract?
Please contact a member of the management or your regional sales management. We will be happy to clarify your questions directly and personally.
