From which travel date is SERVICE-REISEN CH the contract partner?
SERVICE-REISEN CH is your contract partner for all tours with a travel start date after Friday, 1st April 2022. All reservations from Wednesday, 9th March 2022 onwards - irrespective of the year of travel - will be made by SERVICE-REISEN CH GmbH.
Is there a need for a new contract?
No, from SERVICE-REISEN's point of view there is no need to create new contracts. Contracts are taken over 1:1. Only invoicing and subsequent payment must be made to SERVICE-REISEN CH GmbH. New contracts are concluded to SERVICE-REISEN CH GmbH.
Which jurisdiction applies to the transferred contracts?
The place of jurisdiction remains unchanged Giessen, thus German law will also apply in the future.
Who are the owners of SERVICE-REISEN CH GmbH?
The owners of SERVICE-REISEN Heyne GmbH & Co. KG in Giessen and SERVICE-REISEN CH GmbH are Kristiane Heyne-Strauch and Karl Heyne. As you know from the past, the SERVICE-REISEN group of companies will continue to stand for process security and reliable payment even before the arrival of our customers.
Will payment be done in CHF or Euro?
Payment for euro contracts shall continue to be made in euro. For contracts with other currencies the payment shall be done in the national currency.
What is the VAT ID of SERVICE-REISEN CH GmbH?
Registration number / VAT ID: CHE-268.542.025 MWST
Will payment be done from an account in Switzerland or Germany?
It is possible to pay from an account in Germany or Switzerland. Euro- and Exchange payments will be done via our business account in Germany. Payments in Swiss francs will be done via our business account in Switzerland.
Why was SERVICE-REISEN CH founded?
There are currently numerous financial policy challenges in Germany where it is not yet foreseeable whether and what effects they will have on SERVICE-REISEN Giessen and the cooperation with you in the future. With SERVICE-REISEN CH we have opted for a reliable model.
Why was a location in Switzerland chosen?
SERVICE-REISEN thus ensures that the best proposals can continue to be made for all customers in the future. This also explains why many larger tourism companies have taken this step in recent years.
