Privacy policy


With this declaration, we inform you about data protection-relevant aspects as well as the measures used to protect your rights. SRG European Services GmbH complies with the requirements of the German Federal Data Protection Act (BDSG) and the EU General Data Protection Regulation (EU-DSGVO).

1. collection and use of personal data

1.1 Basic information
The sole purpose of your data is to enable us to offer you the most user-friendly, practical and secure Internet service possible. Personal data includes all information about personal or factual circumstances of an identified or identifiable natural person, e.g. name, address, contact details, IP addresses, transmitted data volumes, etc.

1.2 Automatic processing through website operation
The websites are operated by a provider in Germany, who in turn stores the accesses to the system in so-called server logs for the operation of the website. As a rule, the following data is collected: IP addresses, time stamp of the accesses, names of the web pages, transferred data volumes, logouts or terminations, browser types, information from the operating system, referrer URLs. This data is not stored or analysed by us. In the event of a justified suspicion of misuse based on concrete information, these log files can be subsequently checked.

1.3 Data input by the website user
You can also use our website without entering any personal data. If we collect personal data, we will inform you in each case about the purpose, scope, legality and possible disclosure and use it only for these purposes. The entry of this data by you is voluntary.

2. use of the data

2.1 SRG European Services GmbH uses the personal data collected and processed exclusively for the purpose of providing our services under the user agreement concluded with you and for processing payments. In doing so, SRG European Services GmbH naturally observes all applicable data protection laws, in particular the Federal Data Protection Act/EU-DSGVO and the Telemedia Act (TMG).

2.2 SRG European Services GmbH does not pass on your personal data to third parties for marketing or similar purposes. Data will only be passed on if and insofar as this is necessary for the implementation of the user agreement, if SRG European Services GmbH is legally obliged to do so or if it is necessary to enforce the general terms of use or other agreements concluded with you as well as our rights and claims.

2.3 Client information by e-mail
As part of customer loyalty, we send current information to our customers to inform you about news and changes within our offer. This information is not to be confused with the general newsletters. If it concerns our offers and contains, for example, security-relevant points or important information from our company, we can only process this by e-mail. We ask for your understanding.

2.4. Newsletter
If you have opted to receive the newsletter, the company SRG European Services GmbH will use the e-mail address with which you have registered to inform you about news. Information will be sent to this eMail address at regular intervals. If you no longer wish to receive information by e-mail, you can cancel your consent to the newsletter at any time. Please inform SRG European Services GmbH accordingly in writing. You will find this notice below each newsletter email.

2.4 Travel vouchers
Within the framework of our website, we offer travel vouchers, in the process of which third parties (name and first name) are collected in order to issue the voucher in this name (legitimate interest). We cannot inform this third party because no further data is collected. This name is only necessary for issuing the voucher and will not be used for any other purpose and will only be kept in the context of the settlement with the voucher recipient, in accordance with the statutory retention periods (10 years). It will not be passed on to third parties.

3. Cookies
Our website uses cookies to provide you with an effective and user-friendly experience. This makes the use of cookies necessary and justifies our legitimate interest in using this technology. Most browsers offer you the functionality to display the cookies used.

However, if you would like to generally prevent the use of cookies, your browser offers the option of preventing the acceptance and storage of new cookies. To find out how this works with your browser, please use the help function of the respective browser. However, SRG European Services GmbH recommends that you leave the cookies function switched on, as only then will you be able to fully benefit from the high level of user comfort that SRG European Services GmbH has set up for you. We do not create user profiles from this user data collected by cookies.

4. website evaluations
An evaluation by means of analysis tools such as Analytics does not take place.

5. Further information obligations

5.1 Responsible body

SRG European Services GmbH
Branch Office:
Hauptstrasse 33
CH-8580 Sommeri

Represented by: Viktor Senn
Managing directors: Kristiane Heyne-Strauch, Karl Heyne
Local Court Giessen, HRB 9601

Tel: +41 61 5880-348


5.2 Storage period
We store your data as long as the purpose of the storage remains (enquiries, projects, contracts, etc.) Should the purpose cease to exist or should you withdraw your consent, your data will be deleted by the regular deletion run, provided that no legal retention periods have to be observed.

5.3 Children
SRG European Services GmbH will not knowingly collect or process data from children. If pupils make enquiries, we will only store the data if we have the express consent of the parent or guardian. If children's data may then be stored, we will only pass this on within the framework of the legal requirements. The term "children" includes the definitions from national law and the legal provisions applicable in our country.

5.4 Profiling of your data does not take place
Automatic decision-making and/or profiling with your data does not take place with us.

5.5 Your rights
You can contact us at any time if you wish to make a request for information, deletion, restriction or objection. Please use the contact details provided. Requests must be made in writing so that we can clearly identify the person making the request.

5.6 Right of appeal
If you have justified doubts about our handling of your data, please inform us or contact the relevant supervisory authority.

5.7 Changes
We reserve the right to amend this privacy policy from time to time. We therefore recommend that you regularly review this statement.

6. web fonts
External fonts, e.g. Google Fonts, are used on this website. Google Fonts is a service of Google Inc. ("Google"). These fonts are integrated by a server call, usually a Google server in the USA. At this moment, the server is informed which of our pages you have visited. The IP address of the end device of the visitor to these Internet pages is also stored by Google. Further information can be found in Google's privacy policy, which you can access here:

7. youtube videos and map material from Google Maps
These web pages temporarily contain plugins from YouTube & Google Maps, both services of Google Inc, San Bruno/California, USA. When you visit content on our website that is equipped with a YouTube video or a map from Google Maps, a connection is established to Google's servers. In the process, the Google server is informed which pages of our website you have visited. If you are logged into your Google account at the same time, it is possible for Google to link your surfing behaviour with your personal profile. You can prevent this association by first logging out of your account. For more information on the collection and use of your data by YouTube or Google, please refer to the privacy policy stated there at &

Privacy Policy | Version 3.1 | valid from 01.04.2018